Roseline- Caregiver

Caregiving is an act of love. That’s especially true for Roseline, who is been deeply committed to providing comprehensive care for a client with Alzheimer’s. Hard-working and dedicated to her work, Roseline stands out as a caregiver who brings humour, laughter and an incredibly personal touch to her work. Some days, that means helping her client create personalized Christmas cards for family members, or simple crafts to display at home. Other days, it shines through as Roseline washes and styles her client’s hair, ensuring she feels as good as can be. Every aspect of Roseline’s caregiving is fuelled by a passion for her work, and a commitment to caring for clients as family. In the words of her client’s family: “We feel privileged to have such a great experience, and to be able to trust someone to cake care of our mother. The most important things we were looking for in a caregiver were the ability to keep my mother engaged, have respect for my father who also lives in the house, and build trust. Roseline gives us peace of mind when we know she is with my mother. She’s a gifted caregiver and you can feel her passion for what she does.”

Lily- Caregiver

This December, we’re celebrating Lily as our caregiver of the month! New caregiving relationships should always start by understanding what a client truly needs. Since joining our team in 20XX, Lily has been diving in to cultivate individual client relationships, grounded in understanding. She connects quality relationships with client satisfaction. Put simply: you have to get to know someone well to ensure you’re meeting their physical and emotional needs. For Lily, that’s the true sign of caregiving success. She’s heading into 2022 hoping to continue spreading health and happiness for her family and her clients every single day. In her own words: “What do I love about my job? What gets me excited about coming to work? I help clients continue to enjoy their lives when things are getting difficult for them. I like to build good relationships with them. It’s so rewarding when our clients recognize our hard work. It makes such a difference.”

Madhuri- Caregiver

This May, we’re celebrating Madhuri as our caregiver of the month! Trust is fundamental to any good caregiving relationship. Madhuri brings that philosophy to every new client she works with. She cultivates trust from the get go by communicating openly, and assuring clients that she’s always there for them. Since joining our team in 2019, Madhuri has encouraged the folks she works with to go at their own pace, and supports them accordingly. Now, she’s bringing that special brand of caregiving to her role on the frontlines of Quebec’s vaccination campaign, where she’s been focused for the last several months. In all her work with seniors, Madhuri aims to treat clients like family, and encourages others to do the same. In her own words: “I feel blessed to be given the chance to help others—especially those who are alone, or not able to complete their daily routine tasks like showering or feeding themselves. I’m enthusiastic about my responsibilities in helping them because I love what I do.” Creating a relationship where client and caregiver truly trust one another can open up amazing possibilities. Thank you, Madhuri, for bringing that to our clients, and the front lines!

Malika- Caregiver

This March, we’re celebrating Malika as our caregiver of the month! Seeing each client as a unique individual is critical to providing good care. Malika brings that focus to the client she’s cared for full time since joining our team in 2018. That ability to get to know her client, learn about her personality, and understand her specific needs empowers Malika to provide next-level care. Malika will be the first to tell you: she loves her job because it’s all about caring for real people. That commitment shows in the quality of life she creates for her client every day. In her own words: “The best thing you can do for a client is take the time to get to know them as a person. My relationship with my client is special because it’s unique. I treat her like a woman, and not only a person who isn’t well. That’s so important.” Putting the person at the heart of your care strategy changes the game on what’s possible. Thank you, Malika, for taking such an amazingly personalized approach to caregiving!

Mharie- Caregiver

This November, we’re celebrating Mharie as our caregiver of the month! Making an impact on someone’s quality of life takes a personal touch. For Mharie Masculino Borbon Brown, the ability to elicit a smile from a client, or provide them comfort, inspires her work every day. Since joining our team seven months ago, Mharie’s built deep and meaningful client relationships that reassure the folks she works with, and ensures they’re comfortable and safe. She asks great questions to understand specific health concerns and broader needs, then uses that intel to customize her caregiving approach. That’s what sets her apart. In her own words: “I can make sure someone feels comfortable, warm, clean. That’s so important, especially for a senior who’s unwell, or facing health challenges. I see my own grandmother in their eyes, and care for them the way I would care for her. Our work is special; it matters. Anytime I see a client smile, or hear them thank me, I know I’m making a difference.” Personalized care requires a personalized approach. Thank you, Mharie, for bringing that spirit to your caregiving, and our team!

Neema- Caregiver

This September, we’re celebrating Neema as our caregiver of the month! Compassionate care shouldn’t feel like a job. That couldn’t be more true for Neema Wamui, who embraces her work as an opportunity to spend the day making life a bit easier for a special friend. Since joining our Home Care Assistance Montreal team in March, Neema’s built genuine relationships with her clients. They come together over the little things that make big impacts: reading the newspaper, working the crossword or sudoku together, and creating routines that foster well-being. In her own words: “It’s a great working relationship because we’re both honest with each other about our expectations for each day, and we both try to maintain a positive attitude about the day’s tasks. The thing I love most about my job is that I’m able to put my gifts and talents to work every day. I’m able to be compassionate and care for wonderful clients, day in and day out.” Thank you, Neema, for setting out to make each day a better day for our clients, and our team!

Editha- Caregiver

This May, we’re celebrating Editha as our caregiver of the month! Anyone working in senior care right now knows: challenges abound. But for Editha Ann Pastor, she sees only opportunities to come together, and deliver next-level service and care. Editha joined Home Care Assistance Montreal in March 2019. As a member of our augmented staffing department, she fills in as a nurse’s aide in a residential facility that’s chronically under staffed. That means she aims to work with the system in place, and tries to leave things a little better than she finds them. Everything Editha does is built on her philosophy of giving one hundred percent effort, one hundred percent of the time. In her own words: “I love the fact that I’m working for the benefit of older people who I know need me, and my assistance. Because of my regular schedule, I’ve been able to build a good working relationship with the residents and staff inside. We communicate well, we work as a team. The team that we’ve built gives us trust and confidence in each other, which makes it so special.” Editha, on behalf of our team, and your clients: thank you so very much.

Ivy- Caregiver

As a live-in caregiver since October 2018, Ivy has built incredibly close relationships with her clients. She’s focused on the big picture, not just the daily tasks. That means going the extra mile on the little things and small moments that can make a big impact in the life of a senior. Case in point: Ivy recently took the initiative to purchase holiday decorations for her client, who was hosting a celebration. Ivy works to understand her client’s needs so she can not only accommodate them, but deliver next-level support.me In her own words: “By reminiscing about their good times, and incorporating that into our care plan, we create a bond that gives our relationship the feeling of a family. What I love about my job, and what gets me excited, is knowing that I have the opportunity to make a difference in somebody’s life while serving them.” Thank you, Ivy! We appreciate you!

Spora- Caregiver

Spora is happiest when her clients are happy. Achieving that means taking the time to get to know her clients, and encouraging great conversations. Since joining HomeCare Assistance Montreal four months ago, she’s been building trust with clients by making sure they feel heard. By asking great questions, doing a lot of listening, and encouraging her clients to feel comfortable speaking up, she’s creating very special working relationships based on individual needs. How does Spora know the process is working? A smile, a thank you, or even a shared song while helping an at-first reluctant client to bathe all speak volumes to Spora’s success. In her own words: “After going through the care plan, I try to create a relaxed conversation, assuring my client that I’ll be happiest when they’re comfortable. Some clients think it’s wrong to ask for the same thing more than once within a short space of time. But it’s how I learn what suits them best. I get to make a difference in a client’s day. And when I hear thank you, there’s a deep sense of satisfaction within me.” Thank you, Spora! We appreciate you!

Paikene- Caregiver

Paikene’s unique approach to client relationships is all about bridging personalized service with compassionate caregiving – and it works. Since joining Home Care Assistance Montreal in September 2018, she’s set herself apart by diving deep to learn about each client’s individual needs. Paikene knows there’s no one-size fits all approach to caregiving. By starting with the big picture, she sets out to understand every client as a person, first and foremost. From there, she builds a personalized care plan with the individual’s specific needs in mind. That often means learning about a client’s past to help them best navigate their future. All the while, she’s building a bridge based on above-and-beyond compassionate care. n her own words: “By reminiscing about their good times, and incorporating that into our care plan, we create a bond that gives our relationship the feeling of a family. What I love about my job and what gets me excited is knowing that I have the opportunity to make a difference in somebody’s life while serving them.”Thank you, Paikene! We appreciate you!

Michelle- Caregiver

This July, we’re celebrating Michelle, our Caregiver of the month! Michelle’s empathy and caring personality set her apart in the eyes of her clients, and our broader Home Care Assistance Montreal team. She takes a personalized approach to relationship-building, and spends time getting to know each individual client as she earns their trust. Flexible and committed, Michelle puts others first, and is always willing to shift her schedule here or there to ensure she meets client needs. Sought-after by families, Michelle’s known for taking a proactive approach. First, she seeks to understand even the most difficult case. Then, she builds solutions through warm, compassionate caregiving. In her own words: “I love learning about my clients, and figuring out how we can work together to make things even better.” Thank you, Michelle! We appreciate you!

Florence- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for March 2019.This month, the award goes to Florence for her dependability, dedication, professionalism and compassion. Florence is full of compassion and empathy. She is an exceptional caregiver who anticipates her client’s needs and makes certain that service runs as smoothly and as seamlessly as possible. Since 2016, Florence has been incredibly reliable and is always ready to take on a new case when presented the opportunity. We know, without a doubt, that she will always be on time; which is very reassuring to her clients and of course for Home Care Assistance! Florence is also always there to help out the office staff with any open or last minute shifts. We can always count on her! Florence inspires and motivates us all at HOME CARE ASSISTANCE! We would like to congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

Dunia- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for February 2019. This month, the award goes to Dunia for her hard work, dedication, professionalism, and compassion. Dunia is an exceptional caregiver who anticipates her client’s needs and makes certain that services run as smoothly and as seamlessly as possible. During her time with her client, she has been able to bring a sense of security and calm to her daily life. Dunia can always be relied on to fill in for other caregivers so that her client is always with a familiar face and the client’s routine remains seamless. We would like to congratulate her and offer her a "Certificate of Merit" as well as a gift to commemorate the occasion.

Benedicta- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for January 2019. This month, the award goes to Benedicta for her hard work, dedication, professionalism, and compassion. Benedicta is an extraordinary caregiver who is always looking after her client's needs and is always available for them at any time of the day. During her time with HCA, she demonstrated how devoted she is to her job by going to work long hours and taking on any shift every time her clients need her. Benedicta is one of the most reliable caregivers, she connects with her clients on a professional and personal level being extra caring and putting all her dedication in everything she does. No matter the circumstances or challenges, Benedicta never misses any shift and she puts her client's needs before her own. She is very loved by her clients and they let her know that all the time. We would like to congratulate her and offer her a "Certificate of Merit" as well as a gift to commemorate the occasion.

Raymund- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for December 2018. This month, the award goes to Raymund for his dedication, professionalism and compassion. Raymund is truly a “gentle man”, full of compassion and empathy. He is an exceptional caregiver who anticipates his client’s needs and makes certain that service runs as smoothly and as seamlessly as possible. For the past year Raymund has been incredibly reliable and is always ready to take on a new case when presented the opportunity. We know, without a doubt, that he will always be on time; which is very reassuring to his clients and of course for Home Care Assistance! No matter the circumstances or challenges, Raymund can always be relied upon to be professional and to provide the best of care to his clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve. Raymund inspires and motivates us all at HOME CARE ASSISTANCE! We would like to congratulate him and offer him a “Certificate of Merit” as well as a gift to commemorate the occasion.

Hamida- Caregiver

For the month of May 2018, we would like to recognize Hamida as Home Care Assistance Caregiver of the Month. Hamida has been one of our most reliable caregivers and is always willing to take on shifts at the drop of a hat. She is available for her clients at almost any time of the day or night. She recently helped out in an emergency situation, by rushing to a client’s home, without hesitation, at 1:30 in the morning. She truly demonstrates what HCA dedication and commitment means. In addition to her unwavering reliability, Hamida always makes it a point to connect with her clients on both a personal and professional level. She takes the time to carefully read through her clients’ care plans and diligently does her homework before arriving to work to offer the best care possible. In addition to her strong work ethic, she also has a passion for cooking. Hamida is in high demand, as she is always eager to share her authentic Tunisian cuisine with her clients. Although she is happy to modify her meal preparation skills based on her clients’ tastes, many of our HCA families appreciate the new, fragrant spices and flavours that she offers to their diets. This is just another way that Hamida adds her own personal touch to her cases. We thank Hamida for the hard work and commitment that she has given to Home Care Assistance and her clients, and we look forward to many more years of collaboration together.

Mary Ann- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for February 2018. This month, the award goes to Mary Ann.

Mary Ann is one of Home Care Assistance most devoted caregivers. Over the course of the last year, Mary Ann has worked with a number of clients, diligently providing top quality service to each and every one of them. Over the last 6 months, she has worked regularly with one client and spends each of her days caring and conversing with him until it is time for bed. Having previously studied nursing in her country of origin, Mary Ann is truly a professional student. During her long overnight shifts, when her client is sleeping, Mary Ann is sure to stay alert and awake by focusing on her studies. Since enrolling in the Home Care Assistance University, she has earned over 62 certifications covering topics that range from Alzheimer’s and Dementia Care to Managing Communication Conflicts and Safe Food Handling. Mary Ann has dedicated herself to education. Not only has Mary Ann created a relationship with her clients, she spends time learning more about their specific conditions and challenges and works relentlessly to overcome these obstacles in the workplace. Her attention to detail and initiative is what sets her apart from the rest. Since having started with Home Care Assistance over the last year, Mary Ann has received very positive feedback from her clients and for that, it is with great pleasure that we applaud her for all that she has done at Home Care Assistance.

Arthur- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for September 2017. This month, the award goes to Arthur for his dedication, professionalism and compassion.

Arthur is one of Home Care Assistance’s most devoted caregivers. Over the course of the last year, Arthur has dedicated himself to working full-time with one client. He even followed him when he moved from one end of Montreal to the other. Arthur’s devotion and commitment to his client has never failed and he has even adopted the nickname “Bobo”. It is not uncommon to hear his client affectionately asking when “Bobo” will be back to visit him. Not only has Arthur created a a very solid bond with his client, but his attention to detail and his initiative is what sets him apart from the rest. Arthur always goes the extra mile and is sure to follow up regarding his client’s progress and health. Since having started with Home Care Assistance, Arthur’s always receives very positive feedback. He is constantly willing to adjust his schedule in order to accommodate his clients’ needs and is also willing to work with the other members of our team with regards to scheduling issues. It is with pleasure that we acknowledge Arthur for all that he has done at Home Care Assistance.

Lezel- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for July 2017. This month, the award goes to Lezel for her dedication, professionalism and compassion.

Lezel is a very experienced and committed caregiver. Having worked regularly with Home Care Assistance for over a year, Lezel has had the opportunity to handle a variety of different cases. Her past experience and maturity have allowed her to strongly connect with her clients, as she understands how to approach each case. Recently, Lezel cared for a very special client. The care evolved into the palliative stages and Lezel was able to be present with her until the very end. Although it is very difficult to say goodbye to someone we care for, Lezel knew that right from the start, she provided the client with excellent care and their family with peace of mind. Lezel’s knowledge and calm demeanour is what made her the perfect fit for this type of situation. We would like to thank Lezel for her professionalism and commitment to her Home Care Assistance clients. We congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

Felicia- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for June 2017. This month, the award goes to Felicia for her dedication, professionalism and compassion.

Felicia is a remarkable caregiver. Over the course of the last year, Felicia has been working consistently with one of her clients whose life she transformed for the better. Not only has Felicia created a connection unlike any other, her compassion and devotion to each of her clients has allowed her clients to feel a sense of independence and personal growth that they once thought was lost.  Felicia is sure to go that extra mile and invest in her client’s progress and health from beginning to finish. Since having started with Home Care Assistance over the last year, Felicia’s commitment and participation in the company has been prevalent in more ways than one. She is constantly willing to help out with last minute shifts, as well as taking ownership of difficult cases. She is always presented well and her genuine smile shines through. Her relentless client management and updates to the office confirms her devotion to the work she performs on a daily basis. It is with gratitude that we applaud her for all that she has done at Home Care Assistance. We would like to congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

Nelly- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for March 2017. This month, the award goes to Nelly for her dedication, professionalism and compassion.

Nelly is an integral part of the HCA team of caregivers providing care to many different clients per week, often at a moment’s notice. We often joke that she is always waiting by the phone for the next shift. She is eager to work and usually available at the drop of a hat. Nelly takes ownership of her role as a caregiver and she provides her clients with the best care she can. Her enthusiasm and personality are only two of her many qualities that stand out the most to us. Once she starts, her contagious laughter has everyone in the vicinity laughing alongside her. Her presence is palpable and her compassion for others is an added bonus. She is often considered a “favourite” to many clients, because of her initiative and experience. Nelly’s true kind-heartedness comes from the big family she raises at home and works tirelessly to provide for. She treats her clients like she would a member of her own family, and for this reason, is an important asset to the HCA family.

Pierre- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for December, 2016.

This month, the award goes to Pierre for his dedication, professionalism and compassion.

Pierre is a very considerate caregiver with a versatile personality that has allowed him to spread his skills over a wide range of work environments. Since starting at Home Care Assistance, Pierre has accepted a vast assortment of cases including working in a residence setting, with over 12 different patients during one shift, to working one-on-one where all his focus and attention is spent on one client at a time. He has, and continues to be, a reliable caregiver who is always willing to work. Pierre always manages to organize his personal life around his, often unpredictable working hours. Approachable, friendly, gentle and polite by nature, Pierre’s clients always enjoy having him around. He has been able to accommodate a wide variety of work – even accepting last-minute emergencies, and for that we are ever so grateful. He puts his needs aside and prioritizes the needs of his client.

We would like to congratulate him and offer him a “Certificate of Merit” as well as a gift to commemorate the occasion.

Beatrice- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for October, 2016.

This month, the award goes to Beatrice for her dedication, professionalism and compassion.

Beatrice is an exceptional caregiver. Since starting at Home Care Assistance, she has received countless glowing reviews about her work. On more than one occasion, she has been described as proactive and kind. She does what needs to be done, always with a smile and nod. Beatrice has worked with several clients who have since specifically requested her care. Beatrice is also a very versatile caregiver. She has worked in residences, accepting long, busy hours, visiting with multiple clients at a time, always with a smile. Her enthusiasm, genuine nature and love for her job makes the work she does stand out. She has also worked in the palliative sectors, letting her warm personality shine through. She truly believes in the power of care and treats her clients with the respect and dignity that they deserve. Beatrice truly exemplifies what we look for in a caregiver. She has become an invaluable asset to HCA, as well as to her clients. Many are appreciative for the care she provides and believe they can rely on her to be left alone with their respected loved ones during trying times. It is with gratitude that we applaud her for all that she has done at Home Care Assistance. We would like to congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

We would like to congratulate her and offer her a gift to commemorate the occasion.

Jackie- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for September, 2016.

This month, the award goes to Jackie Ariola for her dedication, professionalism and compassion.

Jackie has been working with one of our clients for the last several months. She stepped up to the plate and took on the role as a last minute replacement. Given her willingness and kind nature she is now with the client on a full time basis, 5 days per week. Jackie plays a very important role in the life of her client and helps to manage her activities of daily living. Never once failing to arrive on time, Jackie has since dedicated every moment to the well-being and progress of her client’s care. With the love and help from Jackie, her client could not be in better physical and healthy spirits. Jackie has since become a constant presence of warmth and reassurance. Her dedication, devotion and genuine heart of gold have led to the progress and betterment of her client. Jackie truly exemplifies what is it to be a caregiver. She has become an invaluable asset to HCA as well as to her clients; many of whom request her care. Jackie can always be counted on to accept last minutes. Often calls the office with updates with regards to her clients’ care. Clients and their families are always appreciative of her warmth, sincerity, as are we at HCA. We congratulate her and applaud her.

We would like to congratulate her and offer her a gift to commemorate the occasion.

Matthew- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for August, 2016.

This month, the award goes to Matthew LeBlanc for his dedication, professionalism and compassion.

Matthew is truly a “gentle-man” - compassionate, tender-hearted and empathetic – he is a credit to his chosen profession as well as to Home Care Assistance.

Upon leaving high school, Matthew worked in industry for several years before realizing that “something was missing”. He decided to return to school, leading to the pursuit of a diploma in the field of health care as a Préposé aux Bennificiares. He has never regretted that decision. Matthew was meant to be a caregiver. Although only with HCA for a short time, he has become and invaluable asset to HCA as well as to his clients; many of whom request his care. Matthew can always be counted upon to accept last minute, emergency shifts, often travelling up to 2 hours by bus to reach his destination. He often jokes and says: “If you have emergency shifts – I’M YOUR MAN”. Clients and their families are always appreciative of his warmth, eagerness to please and sincerity, as are we at HCA. We congratulate him and applaud him.

No matter the circumstances or challenges, Matthew can always be relied upon to be professional and to provide the best of care to his clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

We would like to congratulate him and offer him a gift to commemorate the occasion.

Cherry Zapanta- Caregiver

It is with great pleasure that we announce July's recipient of the Caregiver of the Month award - CHERRY ZAPANTA.

Originally from the Philippines, Cherry graduated with a Bachelor of Science in Nursing Degree as well as a Bachelor of Science in Education Degree. Upon immigrating to Canada, Cherry found her niche providing care to elderly clients. She continually strives to provide all of her clients with what she considers to be: “The Six Broad Values of Care:  Privacy, Dignity, Independence, Choice, Rights and Fulfilment.”

During her employment with HCA she has worked with many clients, three of whom have been palliative clients.  Not only does she provide our clients with excellent care, but she also encourages the families to participate and be involved in all aspects of their loved ones’ end of life care.  Clients and families are always appreciative of her warmth and sincerity, as are we at HCA.

We congratulate and applaud her.

Reselita (Rezy) Silos- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for May 2016. This month, the award goes to Rezy Silos for her dedication, professionalism and compassion.

Rezy is an invaluable asset to her HCA client as well as the family of her client. She has provided care to this client on a daily basis for the last 10 months. The family knows that Rezy will take excellent care of their mother, treating her as though she were a member of her own family – always with a warm smile and genuine empathy. Rezy has “taken charge” of all aspects of her client’s care; from menu planning to organizing doctor visits. She also leaves notes and reminders for things that the client needs to do when Rezy isn’t there; ensuring that care runs as smoothly as possible during her absence. When Rezy was recently approached by the family to do some live-in care for her client, she accepted without hesitation, even though it meant taking time away from her own family. She knew that her client would never accept a replacement caregiver and that it was absolutely necessary for her client to have live-in care during this period.

No matter the circumstances or challenges, Rezy can always be relied upon to be professional and to provide the best of care to her clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

Carissa Morris- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for April 2016. This month, the award goes to Carissa Morris for her dedication, professionalism and compassion.

Carissa is an integral part of the HCA team of caregivers providing care to many different clients per week, often at a moment’s notice. We often joke that she should have a part-time job as a taxi driver because we have her driving from one end of the city to the other. Originally from British Columbia, she moved to Montreal with her family during her late teen-aged years. Even though her family has since moved away from Montreal, Carissa and her young son now call Montreal home.

Carissa has a very positive energy. Her compassion and empathy are truly genuine and very evident upon meeting her. She is often specifically asked for by clients because they know that she will treat their family members as if they were a member of her own family. Carissa is very pro-active in her approach to care. If there is something that needs to be done to help her client, then she will do it...regardless if it is a scheduled task or not. Even though her shift may be ending, Carissa will never leave the client’s premises unless she is absolutely satisfied that the client is safe and comfortable and their needs have been met.

Abigail Leonard- Caregiver

Abigail is an integral part of the HCA team of caregivers providing care to many different clients per week, often at a moment’s notice.

Abigail has been “the guiding force” in the lives of her younger siblings for several years since immigrating to Canada. She knows and understands that guiding someone must be done with encouragement, respect, positive suggestions and an ability to work well under pressure. These are the same traits that make her an excellent caregiver. She often puts the needs of those around her (especially her clients) before her own – always with the belief that “we are all accountable for our actions; whether those actions be good or bad”. Abigail holds herself to a very high standard of care, always giving 100% of her time and energy to every client she “has the privilege to care for”.

Sandy Ramlal- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for February 2016.This month, the award goes to Sandy Ramlal for her dedication, professionalism and compassion. Sandy is an integral part of a team of caregivers that provides care for one of HCA’s clients. Sandy has cared for this particular client for 1.5 years. During this time, she has been able to develop an excellent relationship with the client - almost being able to anticipate the needs of her client. Sandy recently had some time off to be with her newborn grandson. Upon her return to work, the client told her “I am so glad you are back; I missed you. I hope you won’t be going away again soon.” A self-described “mother hen”; she takes care of those around as if they were part of her family – always worrying that they are alright. Apart from caregiving, she has two other great loves – her family (including 2 daughters) and her newborn grandson. We know, without a doubt, that Sandy will always be on time with her “clock in/out” making her schedule run almost effortlessly; always greatly appreciated by the HCA staff. No matter the circumstances or challenges, Sandy can always be relied upon to be professional and to provide the best of care to her clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve. We would like to congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

Elizabeth Metrakos- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for JANUARY, 2015. This month, the award goes to Elizabeth Metrakos for her dedication, professionalism and compassion. Upon meeting Elizabeth, you know immediately that caregiving is her true “calling”- her passion. Her easy-going demeanor and genuine empathy make it easy for her clients to put their complete trust in her. The attributes that best describe Elizabeth are having a positive attitude and an innate ability to encourage and motivate her clients to get the best out of life no matter their mental or physical limitations. Elizabeth is a self-described “mother hen”; taking care of both her mother and her husband during serious illness. Apart from caregiving, she has 2 other great loves – yoga and motorcycles. Through her motorcycle touring club she is a member of “Guardian of the Children” an organization that helps abused children. We know, without a doubt, that Elizabeth will always be on time with her “clock in/out” making her schedule run almost effortlessly; always greatly appreciated by the HCA staff. No matter the circumstances or challenges, Elizabeth can always be relied upon to be professional and to provide the best of care to her clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve. We would like to congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

Adenike Abolade- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for December, 2015. This month, the award goes to Adenike Abolade for her dedication, professionalism and compassion. Upon meeting Adenike, you know immediately that caregiving is her true “calling”- her passion. Her easy-going demeanor and genuine empathy make it easy for her clients to put their complete trust in her. The attributes that best describe Adenike are having a positive attitude and an innate ability to encourage and motivate her clients to get the best out of life no matter their mental or physical limitations. Her most endearing quality, on a more personal note, is her humility – always giving 100% - while never expecting credit or accolades for going above and beyond what her duties may require of her. It is indeed a rare occasion when Adenike cannot be counted on for emergency replacements or to stay beyond her scheduled time – always putting the needs of her clients first. This is the mark of an Ideal Caregiver – a Home Care Assistance Caregiver. We know, without a doubt, that Adenike will always be on time with her “clock in/out” making her schedule run almost effortlessly; always greatly appreciated by the HCA staff. No matter the circumstances or challenges, Adenike can always be relied upon to be professional and to provide the best of care to her clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve. We would like to congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

Anita Fice- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for October, 2015.This month, the award goes to Anita Fice for her dedication, professionalism and compassion. Anita truly exemplifies the ideals of Home Care Assistance – always putting the needs of her clients first. Anita has assisted an elderly client with Alzheimer's for the past year. Initially, Anita provided care three times a week, however with the increasing needs of her client, the schedule has increased dramatically to 7 days/week. Anita has made herself available to work exclusively for her client so that she is able to remain in her own home – a very precious gift indeed. They have formed such a bond between them that you would think that they had known each other for years. More often than not, Anita arrives early to her clients’ home. Rather than waste time, Anita will check in and share a cup of tea and some conversation before getting to work. This is the mark of an Ideal Caregiver – a Home Care Assistance Caregiver.

Nelly Cameau- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for September, 2015. This month, the award goes to Nelly Cameau for her dedication, professionalism and compassion. Nelly truly exemplifies the ideals of Home Care Assistance – always putting the needs of her clients first. Nelly has assisted a client for the past several months as a Live-In caregiver – helping her with her personal hygiene and grooming needs as well as preparing nutritious meals for her. Nelly has, essentially, ensured that her client is able to remain in her own home – a very precious gift indeed. They have formed such a bond between them that you would think that they had known each other for years. This is the mark of an Ideal Caregiver – a Home Care Assistance Caregiver. Originally from Haiti, Nelly now calls Canada home. She has even “embraced” the Canadian winters by trying her hand at ice fishing. Although quiet and calm by nature, she is tenacious and steadfast when it comes to setting goals for herself and seeing them through to fruition. We would like to congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

John Malinos- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for August, 2015. This month, the award goes to John Malinos for his dedication, professionalism and compassion. John truly exemplifies the ideals of Home Care Assistance – always putting the needs of his clients first. John has assisted a client for the past several months who suffers from Parkinson’s Disease – helping him with his personal hygiene and grooming needs. He has been of tremendous help to HCA by accepting consecutive shifts of extended hours- a challenge in themselves. This is the mark of an Ideal Caregiver – a Home Care Assistance Caregiver. We know, without a doubt, that John will always be on time with his “clock in/out” making his schedule run almost effortlessly ; greatly appreciated by the HCA staff. Born and raised in Montreal to a Greek father and a Ukranian mother enabled John to speak three languages fluently; English, French and Ukranian. From an early age, John found his passion in music, playing drums and singing in a local band. Although still passionate about music, he has found a new passion within the field of Health Care. He continues to pursue his studies in nursing while working for HCA. No matter the circumstances or challenges, John can always be relied upon to be professional and to provide the best of care to his clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve. We would like to congratulate him and offer him a “Certificate of Merit” as well as a gift to commemorate the occasion.

Ivy Genson- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for July, 2015. This month, the award goes to Ivy Genson. An outstanding caregiver who has worked at Home Care Assistance for over 2 years now.

Originally from the Philippines, Ivy now calls Canada home. She spends her free time with friends, reading, cooking, listening to music and watching funny movies. She recently completed the Integration Program for International Educated Nurses – a very intense program.

Ivy truly exemplifies the ideals of Home Care Assistance. Employing the tenants of our “Balanced Care Method”, Ivy assists her client with all activities of daily living such as help with personal hygiene as well as engaging the client and helping her to live a full life regardless of physical limitations. This past month, Ivy has been of tremendous help to HCA by filling in with last minute hourly assignments as well as live-in assignments. On one occasion she finished a four hour shift with one client to begin a seventeen hour shift with another client one hour later. This is the mark of an Ideal Caregiver – a Home Care Assistance Caregiver.

We would like to congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

Janet Ibarra- Caregiver

We take great pleasure in announcing the recipient of our CAREGIVER OF THE MONTH award for June, 2015. This month, the award goes to Janet Ibarra for her dedication, professionalism and compassion.

Janet truly exemplifies the ideals of Home Care Assistance. Employing the tenants of our Balanced Care Method, Janet assists her client with all activities of daily living such as healthy meal preparation and help with personal hygiene as well as engaging her client and helping her to live a full life regardless of physical limitations. This past month, Janet spent nearly 2 hours desperately trying to get to the client’s home. Many avenues in the Greater Montreal area were closed due to the annual Tour de L’Ile. She went from bus to metro to taxi to finally walking in order to reach the client’s home. While other caregivers may have given up, Janet persevered. This is the mark of an Ideal Caregiver – a Home Care Assistance Caregiver.

We know, without a doubt, that Janet will always be on time with her “clock in/out” making her schedule run almost effortlessly ; greatly appreciated by the HCA staff. Originally from the Philippines, Janet now calls Canada home. Her “rare moments” of free time are spent with friends, reading and watching movies.

No matter the circumstances or challenges, Janet can always be relied upon to be professional and to provide the best of care to her clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve. We would like to congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

Olajumoke 'Jumi' Ayodele- Caregiver

Although Jumi has only been with HCA for a short time, she truly exemplifies the ideals of Home Care Assistance. Employing the tenants of our “Balanced Care Method”, Jumi assists her clients with all activities of daily living such as healthy meal preparation and help with personal hygiene as well as engaging her clients and helping them to live a full life regardless of mental or physical limitations. This past month, Jumi has accepted schedules all over the greater Montreal area; regardless of the distance and often at a moment’s notice. This is the mark of an Ideal Caregiver – a Home Care Assistance Caregiver.

No matter the circumstances or challenges, Jumi can always be relied upon to be professionaland to provide the best of care to her clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

Jumi now calls Canada home. Originally from Nigeria, she emigrated to Canada 6 years ago.Although she has a very busy personal life, being the mother of 4 school-aged children, we can always rely on her; especially in emergency situations.

We would like to congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

Jumi inspires and motivates us all at HOME CARE ASSISTANCE!

Mahsa Arzani Birgani- Caregiver

ahsa truly exemplifies the ideals of Home Care Assistance. Employing the tenants of our “Balanced Care Method”, she engages her clients knowing that ‘they have a story to tell’ as well as ensuring their safety and well-being. During this past month, Mahsa has taken on emergency replacement shifts as well as continuing to provide excellent on-going care to her regular clients. The clients she has worked with speak very highly of her and often request her assistance.

Mahsa now calls Canada home. Originally from Iran, she trained as a nurse; specializing intrauma nursing, pediatrics, cardiology, psychology, neurology and neurosurgery. Although she has a very busy personal life, we can always rely on her, especially in emergency situations.

No matter the circumstances or challenges, Nadiia can always be relied upon to be professional and to provide the best of care to her clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

We would like to congratulate her and offer her a “Certificate of Merit” as well as a gift to commemorate the occasion.

Mahsa inspires and motivates us all at HOME CARE ASSISTANCE!

Nadiia Krashtan- Caregiver

Although Nadiia has only been with HCA for a brief time, she truly exemplifies the ideals of Home Care Assistance. Employing the tenants of our “Balanced Care Method”, she prepares nutritious meals; engages her clients knowing that ‘they have a story to tell’ as well as ensuring their safety and well-being. During this past month, Nadiia has travelled 2 hours by bus in each direction to work with a client because she knew that we were relying on her. On a much-deserved day off, we called upon her once again to work with a palliative client. During her shift with this client, he unfortunately passed away. His family was truly appreciative, as were we, with the respect and dignity with which she treated him during his final hours. This is the mark of an Ideal Caregiver – a Home Care Assistance Caregiver.

No matter the circumstances or challenges, Nadiia can always be relied upon to be professional and to provide the best of care to her clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

Nadiia now calls Canada home. She emigrated from Kiev where she trained as a nurse. Sheshares her life with her husband and 2 young children. Although she has a very busy personal life, we can always count on her - even at a few moments’ notice.

Cheryl inspires and motivates us all at HOME CARE ASSISTANCE!

Cheryl Bootman- Caregiver

Cheryl has worked for HCA for two years during which time she has proven to be a valuable asset to the HCA Team as well as to the clients that she has worked with. She has become a valued and trusted addition to her client’s “family” – rarely missing a day of service as well as providing a sense of calmness and comfort to her client; a client that she has been with she has been with for nearly one year and a half.

No matter the circumstances or challenges, Cheryl can always be relied upon to be professional and to provide the best of care to her clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

Cheryl inspires and motivates us all at HOME CARE ASSISTANCE!

Catherine Acosta- Caregiver

Although Catherine has only been a caregiver for HCA for a brief period, she has proven to be agreat asset to the HCA team as well as to her clients. We know, without a doubt, that she will always be on time; which is very reassuring to her clients as well as to HCA.

Quiet and caring by nature, Catherine always has a calming effect on her clients; especially in stressful situations.

Catherine originally studied computer science but soon realized that her passion lay in the field of Health Care. She began her career as a caregiver in Israel – soon realizing that helping others was her “destiny”.

Catherine shares her life with her husband and two children. Among her many passions is a love of singing (although she claims to have a terrible singing voice); cooking (many of her clients rave about her cooking skills); as well as dancing (both traditional and Hip Hop).

No matter the circumstances or challenges, Catherine can always be relied upon to be professional and to provide the best of care to her clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

Catherine inspires and motivates us all at HOME CARE ASSISTANCE!

Sandra Clarke- Caregiver

Sandra has been a caregiver for HCA for three years, during which time she has proven to be a great asset to the HCA team as well as to her clients. We know, without a doubt, that she will always be on time; which is very reassuring to her clients as well as to H.C.A. Service runs so smoothly and effortlessly that we often take this important quality for granted.

Sandra is married with 3 grown children; one of whom is in the Canadian Armed Forces. While she is already the grandmother of 2 grandchildren she is eagerly awaiting the birth of her third grandchild on Christmas Day. Sandra has also continued her studies in the health-care field; always aiming for the highest possible standards of care. Sandra’s work ethic is exemplary!

No matter the circumstances or challenges, Sandra can always be relied upon to be professional and to provide the best of care to her clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

Sandra inspires and motivates us all at HOME CARE ASSISTANCE!

Monica Vera- Caregiver

Maria has been working for the same HCA client for approximately 4 years. During her time with this client she has been able to bring a sense of security and comfort to this ladys daily life. They make such a "GOOD TEAM" that when the client goes on vacation, Maria will take her vacation at the same time, so as not to disrupt the schedule. Maria knows that the client will not accept any other caregiver.

No matter the circumstances or challenges, she can always be relied upon to be professional and to provide the best of care to her client. It is a schedule that continues so effortlessly in terms of both her punctuality and promptness with her clock in/out that we often lose sight of Marias dedication to both HCA as well as to her client.

Maria inspires and motivates us all at HOME CARE ASSISTANCE!

Elrayah Elnour- Caregiver

Erayah is truly a “gentle man”, full of compassion and empathy...a credit to his chosen profession. He is an exceptional caregiver who anticipates his client’s needs and makes certain that service runs as smoothly and as seamlessly as possible. Although Elrayah has only worked for H.C.A. for a short time, he has proven himself to be a great asset to the team. In recent weeks, he has been called upon to modify his existing shifts in order to accept additional hours; always putting the clients’ needs before his own.

We know, without a doubt, that he will always be on time; which is very reassuring to his clients as well as to H.CA. Elrayah’s work ethic is exemplary!

No matter the circumstances or challenges, Elrayah can always be relied upon to be professional and to provide the best of care to his clients with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

Elrayah inspires and motivates us all at HOME CARE ASSISTANCE!

Melinda Lynn Pinos- Caregiver

Melinda Lynn is an exceptional caregiver who anticipates her client’s needs and makes certain that service runs as smoothly and as seamlessly as possible. Melinda Lynn has worked for the same client for over 1 year. During that time she has proven to be indispensable to her client as well as proving herself to be a great asset to HCA. In recent weeks, she has been called upon to modify her existing shifts in order to accept additional hours; always putting the clients’ needs before her own. In fact, she put a scheduled vacation “on hold” so that she could be of service to her client.

We know, without a doubt, that she will always be on time; which is very reassuring to her client as well as to HCA. Melinda Lynn’s work ethic is exemplary!

No matter the circumstances or challenges, Melinda Lynn can always be relied upon to be professional and to provide the best of care to her client with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

Melinda inspires and motivates us all at HOME CARE ASSISTANCE!

Marilou Charbonneau- Caregiver

Marilou is an exceptional caregiver who anticipates her client’s needs and makes certain that service runs as smoothly and as seamlessly as possible. Although Marilou has only worked for HCA for a short time, she has proven to be a great asset to the HCA team. In recent weeks, she has been called upon to modify her existing shifts in order to accept additional shifts; always putting the clients’ needs before her own. Her clients don’t mind the changes however...anything to keep Marilou as their caregiver...

We know, without a doubt, that she will always be on time; which is very reassuring to her clients as well as to HCA. Marilou’s work ethic is exemplary!

No matter the circumstances or challenges, Marilou can always be relied upon to be professional and to provide the best of care to her client with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

Marilou inspires and motivates us all at HOME CARE ASSISTANCE!

Stella Sanchez- Caregiver

Stella is an exceptional caregiver who anticipates her client’s needs and makes certain that service runs as smoothly and as seamlessly as possible. Stella has worked for several clients during her time with HCA. In recent weeks, she was called upon to accept unscheduled, emergency schedules with her clients, in all areas of the city. She did not hesitate, not even for one moment to accept these shifts; always putting the client’s needs before her own.

We know, without a doubt, that she will always be on time; which is very reassuring to her clients as well as to HCA. Stella’s work ethic is exemplary!

No matter the circumstances or challenges, Stella can always be relied upon to be professional and to provide the best of care to her client with a warm smile and genuine empathy...always with the respect and dignity that they deserve.

Stella inspires and motivates us all at HOME CARE ASSISTANCE!

Pressy Carpio- Caregiver

Pressy is an exceptional caregiver who anticipates her client’s needs and makes certain that service runs as smoothly and as seamlessly as possible. Pressy has been working for the same client for over one year. During her time with this client she has been able to bring a sense of serenity and calmness to this lady’s daily life.

No matter the circumstances or challenges, Pressy can always be relied upon to be professional and to provide the best of care to her client...always with the respect and dignity that they deserve.

Pressy inspires and motivates us all at HOME CARE ASSISTANCE!

Dawn Ortaleza- Caregiver

Dawn is an exceptional caregiver who anticipates her client's needs and makes certain that service runs as smoothly and as seamlessly as possible. To be able to provide the best possible care to her client is what recently caused Dawn to search the internet for possible exercises that might help her client to strengthen weakened muscles in his hand and forearm, The client refers to Dawn as 'His Angel' - always anticipating his needs; encouraging and supporting him.

Dawn can always be counted upon to accept emergency replacement shifts. Even though the client may live in an area of Montreal that is unfamiliar to her, we know, without a doubt, that Dawn will be at the client's home on time.

When HCA offered her the opportunity to take on-line courses, she gratefully accepted; always eager to expand her knowledge and helping her to be the best possible caregiver.

No matter the circumstances or challenges, Dawn can always be relied upon to be professional and to provide the best of care to her client...always with the respect and dignity that they deserve.

Dawn inspires and motivates us all at HOME CARE ASSISTANCE!

Olive Mayo- Caregiver

Olive is an exceptional caregiver who anticipates her client's needs and makes certain that services run as smoothly and as seamlessly as possible. During her time with this client she has been able to bring a sense of security and comfort to this lady's daily life. Olive can always be relied upon to fill in for other caregivers so that her client is always assured of having a familiar caregiver as well as a caregiver that is familiar with the client's routine.

No matter the circumstances or challenges, Olive can always be relied upon to be professional and to provide the best of care to her client. It is a schedule that continues so effortlessly in terms of both her punctuality and promptness with her clock in/out that we often lose sight of Olive's dedication to both HCA as well as to her client.

Olive inspires and motivates us all at HOME CARE ASSISTANCE!

Suzanne Lambert- Caregiver

Suzanne is an outstanding caregiver who has worked for HCA Montreal since 2009. She has provided care for the same client for over 4 years now. During this time with the client, she has brought a sense of comfort and security to his everyday life. Suzanne is very punctual, an expert with out telephone check in system and an overall pleasure to work with.

No matter the circumstances or challenges, Suzanne can always be relied upon to be professional and to provide the best of care to her client.

Suzanne inspires and motivates us all at HOME CARE ASSISTANCE!

Marta Grzebyk- Caregiver

Marta is a highly skilled, exceptional caregiver who has been with the HCA Montreal office since 2008. She has provided live-in care to a gentleman for the last 4 years. During her time with this client she has been able to bring a sense of security and comfort to his daily life. His family, as well as many others cannot believe that he is 96 years old. Each time they see him they comment that 'he has never looked better' which is a testament to the excellent care that he is receiving.

No matter the circumstances or challenges, she can always be relied upon to be professional and to provide the best of care to the client. It is a schedule that continues so effortlessly in terms of both her punctuality and promptness with her clock in/out that we often lose sight of Marta's dedication to both HCA as well as to her client.

Maria inspires and motivates us all at HOME CARE ASSISTANCE!